ORVEXIA Browser — Account & Data Deletion
Operator: ORVEXIA Technologies LLC, Sugar Land, Texas · Product: ORVEXIA Browser (https://orvexiatech.com/browser) · Product status: In development — not yet generally available
Product status: In development — not yet generally available. This document describes how the product is designed to work and the commitments ORVEXIA makes for it. It will be updated before launch if the final product differs.
1. How to delete your account
You can delete your ORVEXIA Browser account and the personal data linked to it at any time, without contacting us and without reinstalling the app:
- In the Product: open Settings › Account › Delete account, confirm, and we start processing your request right away. Some products have the request checked by our team first; either way it is completed within the time below.
- On the web: go to https://orvexiatech.com/delete-account.html, choose ORVEXIA Browser, enter the email of your account and confirm the link we send you.
- By email: write to privacy@orvexiatech.com from the email of your account with the subject "Delete my ORVEXIA Browser account".
Deactivating or "freezing" an account is not deletion; when you ask us to delete, we delete.
2. What we delete and when
We delete your profile, content and the personal data linked to your account within 30 days of your confirmed request. Copies in encrypted backups are overwritten in the normal backup cycle, within a further 7 days, and are not restored except to recover from a disaster, in which case the deletion is applied again. If you signed in with Apple, we also revoke the Sign in with Apple token; if you signed in with Google, we stop using the Google sign-in for your account.
3. What we keep, and why
We keep only what the law requires or allows, for no longer than needed:
- payment, invoice and tax records, for the period required by U.S. and Texas tax law;
- the record of the legal documents you accepted and your cookie and marketing choices, kept in pseudonymous form to prove compliance;
- information needed to resolve an open dispute, prevent fraud or abuse, or comply with a legal hold.
These retention periods are described in the Data Retention & Deletion Policy.
4. Subscriptions bought in an app store
Deleting your account does not cancel a subscription bought through the Apple App Store or Google Play. Cancel it first in your App Store or Google Play subscription settings so that you are not charged again.
5. Delete only some data
You can also ask us to delete specific data (for example your location history or uploaded photos) without deleting the whole account by writing to privacy@orvexiatech.com.
ORVEXIA Technologies LLC · 12100 S Highway 6, Apt 4205, Sugar Land, TX 77498, United States · legal@orvexiatech.com · https://orvexiatech.com