Refund Policy
Version 1.1 · Effective October 14, 2026
ORVEXIA Technologies LLC does not sell anything directly on orvexiatech.com; nothing is charged on this Site. Purchases and subscriptions happen inside each ORVEXIA product, and each one publishes its own refund rules, which apply to that purchase.
1. Where to find the refund policy of each product
| Product | Refund policy |
|---|---|
| ORVEXIA Store (physical products) | Shipping, Returns & Refunds |
| ORVEXIA ABA Professionals (subscriptions) | Subscription, Billing & Refund Policy |
| Apps bought through the App Store or Google Play | Refunds are handled by Apple or Google under their own rules |
| Enterprise contracts | As written in the signed order or agreement |
2. Minimum rules that apply to every ORVEXIA product
- Shipping delays. For physical goods we follow the FTC Mail, Internet or Telephone Order Merchandise Rule: if we cannot ship on time we tell you, give you a new date and the option to cancel for a full refund.
- Refund timing. Approved refunds go back to the original payment method within 7 business days (card refunds within one billing cycle). Required refunds are never paid in store credit.
- Defective or wrong items are refunded or replaced at no cost to you, including return shipping.
- Subscriptions show the price, renewal period and how to cancel before you pay; you can cancel online as easily as you subscribed, and cancellation stops future renewals.
- EU/EEA and UK consumers can withdraw from an online purchase within 14 days of delivery without giving a reason, except where the law allows an exception (for example digital content you asked to start immediately).
- Nothing in any ORVEXIA policy removes rights that consumer law gives you.
3. How to ask for a refund
Write to support@orvexiatech.com with your order or account email and the reason. We answer within 2 business days.
ORVEXIA Technologies LLC · 12100 S Highway 6, Apt 4205, Sugar Land, TX 77498, United States